The AI assistant for public administration
The solution for optimizing administrative work and counteracting staff shortages.
What is the AI assistant for public administration?
40-60% of the work in public administration is repetitive knowledge work, e.g. filling out forms and applications, drafting letters, research, preparing for meetings, translations, text summaries, document reviews, etc. Aleph Alpha’s AI assistant was developed to automate all of this work, freeing up a lot of staff time and speeding up official processes – an all-in-one solution that eliminates the need for time-consuming use of various AI tools. Its central functions include a research assistant, text summarization and document conversation. It can also be used for text generation, transcriptions and translations. In contrast to generic AI tools, the AI assistant performs all functions in a contextualized manner, i.e. it takes into account the specific circumstances of the public administration.
The AI assistant is indispensable, as it compensates for the growing staff shortage by saving an enormous amount of time, makes public administration more efficient and can be used securely and in compliance with the GDPR thanks to STACKIT’s data-sovereign cloud.
Who is the AI assistant for?
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Political leaders
Ministers, mayors, secretaries of state, heads of department
Citizen services & public services
Citizen advisors, registrars, public order officers
Administrative & clerical staff
Clerks, administrative assistants
Social and health services
Social workers, health service employees
Professional and technical support
Lawyers, IT specialists, engineers
Finance and budgeting
Treasurers, tax auditors
Security and public order services
Police officers, public order office
Media and public relations
Press spokesperson, communications officer
Personnel administration
Personnel officers, training managers
Advantages of the AI assistant for public administration
Time saving
Automated summaries, text generation and efficient search functions in document (collections) help you find relevant information and make administrative processes significantly faster.
Efficient knowledge management
By securely integrating, centrally managing and securely searching different data sources, employees are able to access relevant documents faster, share knowledge effectively and make informed decisions.
Data transfer to a sovereign cloud
As all data within the AI assistant is securely processed and encrypted at European locations, sensitive information remains reliably protected.
Visualization of the results
When you log in for the first time, the AI assistant introduces you to functions and updates. It also groups and sorts automatically according to keywords and topics.
Functions of the AI assistant
Central functions
Summary
Automated summaries, text generation and efficient search functions in document (collections) help you find relevant information and significantly speed up administrative processes.
Document conversation
This innovative feature allows employees to interact with document (collections) in a natural way. Thanks to advanced AI and NLP (Natural Language Processing) technologies, employees can ask questions, retrieve information and obtain specific content from a variety of documents without having to manually search for the relevant information. The AI assistant understands the context of the queries.
Research assistant
The AI assistant searches secured data sources such as internal databases, official documents, legal regulations and trustworthy external sources for relevant information.
Advanced functions
Translation
The AI assistant supports precise translations in up to 40 languages. This not only facilitates collaboration between employees from different language backgrounds, but also improves service for a diverse citizenry.
Text generation
Texts are automatically generated in different languages. This includes reports, minutes and much more. The generated texts are adapted to the specific work context and target group. They also contain references to the underlying sources.
Transcription
The AI assistant converts audio and video files in various languages into text. Time markers and speaker identification make it easier to navigate and reference transcripts.
Planned functions
The AI Assistant has been designed by users since the beginning in order to map the specific needs and contexts in public administration. To this end, it is constantly being expanded to include new functions that already incorporate multiple user experiences from the beta version. In addition to surveys, feedback can be provided directly from the AI Assistant. There is also a community with user meetings and networking opportunities. Thanks to the large amount of user-specific feedback, improvements and innovations can be implemented quickly. For example, For example, a regulatory and legal assistant will be added from 2025, who has an in-depth legal understanding.
Application dashboard
The AI assistant dashboard is clear and user-friendly. It provides orientation when you first log in and allows you to upload documents directly for further use. A knowledge database provides access to relevant documents. In the “Workbook” section, functions of the assistant can be provided with background information such as role and task descriptions or legal frameworks.
Would you like to test the dashboard? Then make an appointment with us and we will provide you with a test version.
Prices and where to get the AI assistant
| Product | Aleph Alpha AI assistant for the authorities |
| Licensing options | SaaS available immediately On-Premise: Available from Q2 2025 |
| Price | 15 € per 10 users |
| Metrics | Number of computer workstations at the authority. One active user is included for every 10 users. |
| Minimum licensing | 500 computer workstations |
| Licensing type | 1 active user per 10 users created in parallel |
| Reference channels | GovTech Campus Berlin Aleph Alpha STACKIT Materna |
| Hosting | STACKIT |
The AI assistant for public administration was developed by Aleph Alpha and is hosted in STACKIT’s data-sovereign cloud. You can obtain it from several partners and in different license models (SaaS, on-premise).
Our technical partners
